1. Connect Your Messaging Channels
Connect all the messaging channels you use to engage with your customers through our readily available plugins.
2. Connect Your Customer Data Platforms
Connect your existing platforms that have customer data, like Salesforce, Zendesk and Shopify. These can be connected through our readily available plugins or through our flexible API and SDK.
3. Let The Magic Work – Suggested Responses
Over time, Woveon’s AI and machine learning models will be trained to provide better and higher converting responses. It will help suggest responses that convert leads to customers for sales, or responses that create happier customers for support.