At the turn of the century, the Internet makes commerce even more faceless. Interactions with customers are less personal and less engaging. Rooms full of customer support professionals answer call after call. Email after email. Facebook, Twitter and text messages one after the other, each bland and impersonal. Weaving conversations into one platform allows for companies to engage customers where they are and develop relationships without sounding like a stranger. Woveon puts the customers back in the spotlight, detailing their client histories, their behaviours, their entire experience with your business. Companies that take the advantage of the opportunity to know their customers create not just loyalty and repeat visits, but inspirational brands that enrich the lives of those they touched.
We are Woveon. We bring your customers to life.