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Customer Business Intelligence
Billions of conversations. Millions of customers. Single Customer View.
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[av_buttonrow_item label=’How It Works’ icon_select=’no’ icon=’4′ font=’entypo-fontello’ link=’manually,http://’ link_target=” size=’large’ label_display=” title_attr=” color_options=’color_options_advanced’ color=’theme-color’ custom_bg=’#444444′ custom_font=’#ffffff’ btn_color_bg=’custom’ btn_custom_grad_direction=’vertical’ btn_custom_grad_1=’#000000′ btn_custom_grad_2=’#ffffff’ btn_custom_grad_3=” btn_custom_grad_opacity=’0.7′ btn_custom_bg=’#303842′ btn_color_bg_hover=’theme-color-highlight’ btn_custom_bg_hover=’#444444′ btn_color_font=’theme-color’ btn_custom_font=’#ffffff’ btn_color_font_hover=’white’ btn_custom_font_hover=’#ffffff’ border=” border_width=” border_width_sync=’true’ border_color=” border_radius=” border_radius_sync=’true’ box_shadow=” box_shadow_style=’0px,0px,0px,0px’ box_shadow_color=” hover_opacity=” sonar_effect_effect=” sonar_effect_color=” sonar_effect_duration=’1′ sonar_effect_scale=” sonar_effect_opac=’0.5′ av_uid=’av-l7j96km1-4′ sc_version=’1.0′]
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About The WOVEON?
Woveon is a conversational technology that absorbs and analyzes billions of conversations, giving an organization unrivalled business intelligence to win in the market.
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Our Vision
What is Woveon?
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Why WOVEON?
Woveon is the only technology that has the power and efficiency to stitch billions of customer data points such as live conversations with internal data systems to suggest optimal response workflows, recognizes compliance violations, and automates repetitive agent research. Companies use us to enhance their existing live chat, AI services and business automation processes.
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Customer
Information
Without siloed information and disjointed interactions, organizations can better serve customers with a holistic view of their customer journey. See any customer’s relevant conversational, transactional and behavioral data in a single customer view.
Check out what we connect.
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Seize
Opportunities
Using AI and machine learning, Woveon searches across millions of customer data points to identify untapped opportunities for maximizing revenue. It will prompt agents to act on these by generating suggested responses that has historically produced higher rates of success.
Get to the right customer with the right offer, at the right time.
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Centralized
Customer Data
Empower teams to work more efficiently and accurately with all customer information in one place – conversations, transactions, and behaviors. Woveon stitches together disparate profiles across systems, match profiles with associated conversations and cross-analyze with other relevant information all on one platform.
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Woveon | Conversational Technology for Enterprise – Intelligent Conversation Management Software
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Funding and Awards
Woveon is the only technology that has the power and efficiency to stitch billions of customer data points such as live conversations with internal data systems to suggest optimal response workflows, recognizes compliance violations, and automates repetitive agent research. Companies use us to enhance their existing live chat, AI services and business automation processes.
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