[av_section min_height=’50’ min_height_px=’500px’ padding=’default’ shadow=’no-border-styling’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=” bottom_border_style=” scroll_down=’aviaTBscroll_down’ custom_arrow_bg=’#ffffff’ id=’PillarPageTop’ color=’main_color’ custom_bg=’#33ccff’ src=” attachment=” attachment_size=” attach=’scroll’ position=’top left’ repeat=’no-repeat’ video=” video_ratio=’16:9′ overlay_opacity=’0.5′ overlay_color=” overlay_pattern=” overlay_custom_pattern=” av_element_hidden_in_editor=’0′ custom_class=”]
[av_three_fourth first min_height=” vertical_alignment=’av-align-top’ space=” margin=’0px’ margin_sync=’true’ padding=’0px,0px,0px,10%’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=” mobile_breaking=” mobile_display=”]
[av_heading heading=’Airlines’ tag=’h1′ style=’blockquote modern-quote’ size=” subheading_active=’subheading_above’ subheading_size=’20’ padding=’10’ color=’custom-color-heading’ custom_font=’#ffffff’ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” custom_class=” admin_preview_bg=”]
Use Case
[/av_heading]
[/av_three_fourth]
[/av_section]
[av_section min_height=” min_height_px=’500px’ padding=’no-padding’ shadow=’no-border-styling’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#ffffff’ bottom_border_diagonal_direction=” bottom_border_style=” custom_arrow_bg=” id=” color=’main_color’ custom_bg=” src=” attachment=” attachment_size=” attach=’scroll’ position=’center left’ repeat=’contain’ video=” video_ratio=’16:9′ overlay_opacity=’0.5′ overlay_color=” overlay_pattern=” overlay_custom_pattern=” av_element_hidden_in_editor=’0′ custom_class=”]
[av_hr class=’invisible’ height=’30’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ custom_border_color=” custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’yes’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ custom_class=” admin_preview_bg=”]
[av_one_half first min_height=’av-equal-height-column’ vertical_alignment=’av-align-middle’ space=’no_margin’ custom_margin=’aviaTBcustom_margin’ margin=’0px’ margin_sync=’true’ padding=’50px’ padding_sync=’true’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=’left-to-right’ mobile_breaking=” mobile_display=” custom_class=”]
[av_heading heading=’The Problem?’ tag=’h2′ style=’blockquote modern-quote’ size=’40’ subheading_active=” subheading_size=’15’ padding=’20’ color=’custom-color-heading’ custom_font=’#000000′ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” custom_class=” admin_preview_bg=”][/av_heading]
[av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’50px’ custom_border_color=’#000000′ custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’]
[av_textblock size=” font_color=” color=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” custom_class=” admin_preview_bg=’rgb(255, 255, 255)’]
Flying can be stressful for travelers, and even more stressful for the agents who care for them. Missed flight, lost luggage and ticketing complications are all common inquiries that put customer loyalty at stake. Customers want convenience, speed and quality in airline conversations, but delivery is far from easy. On average, agents spend 20% of their time trying to understand the customer’s problem and finding a solution.
[/av_textblock]
[/av_one_half][av_one_half min_height=” vertical_alignment=’av-align-top’ space=’no_margin’ custom_margin=’aviaTBcustom_margin’ margin=’50px’ margin_sync=’true’ padding=’0px’ padding_sync=’true’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=’left-to-right’ mobile_breaking=” mobile_display=”]
[av_image src=’https://www.woveon.com/wp-content/uploads/2018/08/centralized-management-call-center-woveon.png’ attachment=’5486′ attachment_size=’full’ align=’center’ styling=” hover=” link=” target=” caption=” font_size=” appearance=” overlay_opacity=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’right-to-left’ av-small-hide=’aviaTBav-small-hide’ av-mini-hide=’aviaTBav-mini-hide’ custom_class=” admin_preview_bg=”][/av_image]
[/av_one_half]
[/av_section]
[av_section min_height=” min_height_px=’500px’ padding=’no-padding’ shadow=’no-border-styling’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#ffffff’ bottom_border_diagonal_direction=” bottom_border_style=” custom_arrow_bg=” id=” color=’main_color’ custom_bg=” src=” attachment=” attachment_size=” attach=’scroll’ position=’center left’ repeat=’contain’ video=” video_ratio=’16:9′ overlay_opacity=’0.5′ overlay_color=” overlay_pattern=” overlay_custom_pattern=” av_element_hidden_in_editor=’0′]
[av_one_half first min_height=’av-equal-height-column’ vertical_alignment=’av-align-middle’ space=’no_margin’ custom_margin=’aviaTBcustom_margin’ margin=’50px’ margin_sync=’true’ padding=’0px’ padding_sync=’true’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=’left-to-right’ mobile_breaking=” mobile_display=” custom_class=”]
[av_image src=’https://www.woveon.com/wp-content/uploads/2018/08/call-center-customer-security-NIST-GDPR.png’ attachment=’5542′ attachment_size=’full’ align=’center’ styling=” hover=” link=” target=” caption=” font_size=” appearance=” overlay_opacity=’0.4′ overlay_color=’#000000′ overlay_text_color=’#ffffff’ animation=’left-to-right’ admin_preview_bg=”][/av_image]
[/av_one_half][av_one_half min_height=” vertical_alignment=’av-align-top’ space=’no_margin’ custom_margin=’aviaTBcustom_margin’ margin=’0px’ margin_sync=’true’ padding=’50px’ padding_sync=’true’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=’left-to-right’ mobile_breaking=” mobile_display=” custom_class=”]
[av_heading tag=’h2′ padding=’20’ heading=’Faster, personal responses’ color=’custom-color-heading’ style=’blockquote modern-quote’ custom_font=’#000000′ size=’40’ subheading_active=” subheading_size=’15’ custom_class=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=”][/av_heading]
[av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’50px’ custom_border_color=’#000000′ custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’]
[av_textblock size=” font_color=” color=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” custom_class=” admin_preview_bg=’rgb(255, 255, 255)’]
Woveon Airlines conversation management software uses AI and machine learning to organize customer interactions and data to extract the most relevant information to a particular conversation in real time. If ‘lost baggage’ is mentioned in a conversation, Woveon will bring up the customer’s last flight details, their bag tag numbers, as well as their address to help an agent provide faster responses to a distressed customer. We help airlines give loyalty-inspiring customer experiences.
[/av_textblock]
[/av_one_half][/av_section][av_section min_height=” min_height_px=’500px’ padding=’large’ shadow=’no-border-styling’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=” bottom_border_style=” custom_arrow_bg=” id=” color=’main_color’ custom_bg=” src=’https://www.woveon.com/wp-content/uploads/2018/04/Woveon-Cover-7-300×175.png’ attachment=’3136′ attachment_size=’medium’ attach=’fixed’ position=’center center’ repeat=’stretch’ video=” video_ratio=’16:9′ overlay_enable=’aviaTBoverlay_enable’ overlay_opacity=’0.9′ overlay_color=’#35383c’ overlay_pattern=” overlay_custom_pattern=” av_element_hidden_in_editor=’0′]
[av_one_fifth first min_height=” vertical_alignment=’av-align-top’ space=” margin=’0px’ margin_sync=’true’ padding=’0px’ padding_sync=’true’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=’fade-in’ mobile_display=”]
[/av_one_fifth][av_three_fifth min_height=” vertical_alignment=’av-align-top’ space=” margin=’0px’ margin_sync=’true’ padding=’0px’ padding_sync=’true’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=’fade-in’ mobile_breaking=” mobile_display=” custom_class=”]
[av_heading heading=’Provide faster and more personal responses’ tag=’h3′ style=’blockquote modern-quote modern-centered’ size=’25’ subheading_active=’subheading_below’ subheading_size=’15’ padding=’20’ color=’custom-color-heading’ custom_font=’#ffffff’ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” custom_class=” admin_preview_bg=’rgb(34, 34, 34)’]
Speak to a conversation expert to find out how.
[/av_heading]
[av_hr class=’invisible’ height=’20’ shadow=’no-shadow’ position=’left’ custom_border=’av-border-fat’ custom_width=’50px’ custom_border_color=’#000000′ custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’no’ custom_icon_color=” icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=”]
[av_contact email=’[email protected]’ title=” button=’Schedule a Call’ on_send=” sent=’One of our conversation experts will be in touch to schedule a time.’ link=’manually,http://’ subject=’Someone wants to schedule a call | Airlines Use Case page’ autorespond=” captcha=” form_align=’centered’ color=” custom_class=” admin_preview_bg=”]
[av_contact_field label=’Full Name’ type=’text’ options=” check=’is_empty’ width=’element_half’ multi_select=” av_contact_preselect=”][/av_contact_field]
[av_contact_field label=’E-Mail’ type=’text’ options=” check=’is_email’ width=’element_half’ multi_select=” av_contact_preselect=”][/av_contact_field]
[av_contact_field label=’Your Availability’ type=’datepicker’ options=” check=’is_empty’ width=” multi_select=” av_contact_preselect=”][/av_contact_field]
[/av_contact]
[/av_three_fifth][av_one_fifth min_height=” vertical_alignment=’av-align-top’ space=” margin=’0px’ margin_sync=’true’ padding=’0px’ padding_sync=’true’ border=” border_color=” radius=’0px’ radius_sync=’true’ background_color=” src=” attachment=” attachment_size=” background_position=’top left’ background_repeat=’no-repeat’ animation=’fade-in’ mobile_display=”]
[/av_one_fifth][/av_section]