See how Woveon works
Billions of Interactionsfor Customer Business Intelligence
How does Woveon work on Enterprise Conversation Warehousing?
For Enterprise users who are overwhelmed with customer conversations, Woveon pulls together all the emails, chats, SMS, phone and social messages into one place using AI and machine learning. Result: We bring the millions of customer messages, interactions and notifications into a centralized and organized view. Now you can prioritize which customers are the most important.
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Centralized
Woveon acts as the central hub for all customer conversations going through your organization. From system notifications, updates and invoices to direct conversations with the business from SMS, telephones, emails and other integrated systems, we connect it all.
Organized
Never lose that important customer conversation again! Our system also sits on top of legacy and existing sales, marketing, support and customer-facing systems to bring this all into one interface. We organize and connect all the relevant customer notifications, invoice emails, user updates all the way to customer SMS, phone, live chat, emails and social messages.
Our system not only manages your security and compliance but also applies a suggested response framework powered by our unique Woveon AI and ML technology. Millions of customer conversations are stitched together seamlessly.
For Enterprise users who are overwhelmed with customer conversations, Woveon pulls together all the emails, chats, SMS, phone and social messages into one place using AI and machine learning. Using AI and Machine Learning, Woveon learns as your team takes on more customers. With every increase in customer conversation, the system can better produce suggested responses that help with converting leads, boosting customer satisfaction and putting out potential problems before they happen.
