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[av_heading heading=’Prioritize Customer Conversations’ tag=’h1′ style=’blockquote modern-quote modern-centered’ size=’40’ subheading_active=’subheading_below’ subheading_size=’30’ padding=’0′ color=’custom-color-heading’ custom_font=’#ffffff’ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=’rgb(34, 34, 34)’]
Millions of customers at scale
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[av_heading heading=’We Bring it Together’ tag=’h2′ style=’blockquote modern-quote modern-centered’ size=’40’ subheading_active=’subheading_below’ subheading_size=’25’ padding=’0′ color=’custom-color-heading’ custom_font=’#ffffff’ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=’rgb(241, 241, 241)’]
Reach out to one of our enterprise conversation software specialists
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[av_heading tag=’h2′ padding=’0′ heading=’How to Integrate Customer Data using Woveon?’ color=” style=’blockquote modern-quote modern-centered’ custom_font=’#ffffff’ size=’40’ subheading_active=” subheading_size=’15’ custom_class=” admin_preview_bg=’rgb(241, 241, 241)’ av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=”][/av_heading]
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Woveon conversational technology pulls together conversations from CRM, support, sales systems and multi-channel communication about the customers.
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Phone, SMS, Emails, Chats, Social and customer messages generated by backend systems, notifications and updates. Woveon pulls this into a single place.
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Woveon processes all the different message structures and data to harmonize into the single customer view in Woveon.
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Woveon connects together relevant customer messages and conversations and identifies related topics of conversations.
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Result: Entire organization customer analytics to identify new sales and opportunities, and prioritize the most profitable customers.
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[av_heading tag=’h2′ padding=’20’ heading=’Integrate Systems’ color=’custom-color-heading’ style=’blockquote modern-quote’ custom_font=’#000000′ size=’40’ subheading_active=” subheading_size=’15’ custom_class=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=”][/av_heading]
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Woveon integrates multi-channel behavioral, interaction and conversation data from CRM, sales, support systems and communication channels including SMS, telephones, emails and other integrated systems. Teams no longer need to spend hours connecting past customer conversations and transactions from different channels.
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[av_heading tag=’h2′ padding=’20’ heading=’Powerful Prioritization’ color=’custom-color-heading’ style=’blockquote modern-quote’ custom_font=’#000000′ size=’40’ subheading_active=” subheading_size=’15’ custom_class=” admin_preview_bg=” av-desktop-hide=” av-medium-hide=” av-small-hide=” av-mini-hide=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=”][/av_heading]
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Using Woveon, millions of customer conversations are stitched together. We connect all the relevant conversations that will help your teams solve that problem faster and reduce the time to discover the right information about the customer at the right time. Our unique Woveon API future proofs your organization with new communication channels.
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[av_heading heading=’Stay informed’ tag=’h2′ style=’blockquote modern-quote modern-centered’ size=’40’ subheading_active=’subheading_below’ subheading_size=’15’ padding=’10’ color=’custom-color-heading’ custom_font=’#ffffff’ av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=’rgb(241, 241, 241)’]
Our next generation enterprise release with even more powerful multichannel customer conversation management software.
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For Enterprise users who are overwhelmed with customer conversations, Woveon pulls together all the emails, chats, SMS, phone and social messages into one place using AI and machine learning. Our single customer view interface revolutionizes the way teams can generate segmented customer data for building brand loyalty, increase sales conversions and reduce the time to respond. Using AI and Machine Learning, Woveon learns as your team takes on more customers.
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