Woveon acts as the single view of all customer behavioral, interaction and conversation data. From system notifications, updates and invoices to direct conversations with the business from SMS, telephones, emails and other integrated systems, we connect it all into one single customer view.
Teams no longer need to spend hours connecting past customer conversations and transactions together. When a customer contacts via live chat or phone, there is an entire journey from start to completion of the customer interactions, what was said, who, when and why. Prioritize.