Retail
Drive Customer Demand
Reach, engage and serve your customer better
How can Woveon Increase Conversion Rates?
Woveon revolutionize how you deliver customer experiences and achieve higher dollar sales. Because we capture into one place all the customer interactions we can improve how you find, capture and analyze customer messaging data – and sue this to understand what converts more.
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Capture and monitor personalized communications at scale.
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Pull relevant data matches and related topics with the clients – all customer facing systems and internal backend systems can be connected.
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Optimize decision-making processes.
Engage Customers
Powered with our unique Woveon Engine and AI technology, we can trace and isolate to a specific or group of customers, and also forecast issues before they happen. We can process through millions of customers conversations from multiple channels to identify specific behaviors and help you to understand the customer, and properly engage them at every touch point.
Multichannel Management
Providing a consistent customer experience across these channels is critical for maintaining a positive brand identity. Analyze every interaction to understand what was communicated by your team and customer, identify outcomes and evaluate the overall experience.
For Enterprise users who are overwhelmed with customer conversations, Woveon pulls together all the emails, chats, SMS, phone and social messages into one place using AI and machine learning. Our single customer view interface revolutionizes the way teams can generate segmented customer data for building brand loyalty, increase sales conversions and reduce the time to respond. Using AI and Machine Learning, Woveon learns as your team takes on more customers.
Retail Brochure
Learn how Woveon can manage the millions of retail conversations using our unique Woveon data warehousing technology – for faster customer response management, intelligent conversations, and customer compliance.
